Eventri Knowledge Base & Support

How Can We Help You?

Clear, authoritative answers regarding client privacy, supplier verification, fee structures, and our 72-hour Fair-Play policy.

Yes, Eventri is 100% free for event organizers. There are no registration fees, no posting fees, and zero hidden platform surcharges. You pay your chosen supplier directly under the terms and milestones agreed upon between you.

Eventri Member Support

Still Have Questions?

Our team assists event organizers with brief drafting and trade suppliers with credential verifications. We respond within 4 business hours.

Email Support Team How It Works Guide

How Can We Help You?

Is posting an event brief really free, and are there any booking fees?

Why can't suppliers see my telephone number or full address initially?

What happens after I select a preferred supplier?

What do the 'Verified' compliance badges mean on proposals?

Can I source multiple suppliers (e.g. marquee, catering, DJ) for a single event?

How does the Pay-On-Selection model work for suppliers?

Does Eventri take a commission on my gross contract value?

Why does Eventri not use a traditional 1–5 star review system?

How do I get my insurance and trade credentials verified?

What is the policy regarding direct contact details prior to customer selection?

What is the 72-Hour Fair-Play Guarantee?

How do I top up my supplier wallet and do I receive VAT invoices?

Can I withdraw unused personal funds from my wallet balance?

Are private event briefs indexed by Google or publicly searchable?

How does Eventri comply with UK GDPR and Data Protection laws?

Can I request the removal or deletion of my account and event data?

Still Have Questions?